Tidio
Customer service and AI agentLive chat and helpdesk with Lyro, an AI support agent. Lyro can connect to external MCP servers to use their tools, and Tidio publishes an Analytics MCP.
MCPAPI/CLIBulk import
Support
C
Chatbase
AI support agents Support MCPAPI/CLIBulk import
Independent review. IonBin has no partnership with Chatbase and was not paid for this page. Our evaluation is our own, based on public documentation and our research. Product names are trademarks of their owners and are used for identification only. How disclosure works.
Builds AI support agents trained on your own content, embedded on your site. Its remote MCP server lets AI assistants list agents, manage training sources, read conversations and handle help desk tickets; an API is also documented.
Best for
- Answering repeat questions from your docs on your website
Not for
- Regulated advice where answers need human sign-off
Top use cases
- Embed an AI agent trained on your content; manage it through the API source ↗
- Manage an agent's training sources and read conversations from an AI assistant source ↗
- Let the agent call your own API with a Custom Action source ↗
- Send lead and form submissions to your systems by webhook source ↗
In depth
Plans
Chatbase lists Hobby ($32/month billed yearly, $40 monthly; 700 message credits), Standard ($120 yearly, $150 monthly; 4,000 credits, adds API access and the help desk inbox), Pro ($400 yearly, $500 monthly; 15,000 credits) and custom-priced Enterprise. Each plan has a 7-day trial; extra credits cost $40 per 1,000. Checked 2026-10-17. source ↗
Actions and webhooks
Custom Actions call an external HTTPS API and pass the JSON response (up to 20KB) back to the agent, or show a widget. Webhooks are set on the action that produces the event, such as lead or custom-form submissions. source ↗
MCP
The MCP server connects Claude, ChatGPT, Codex, Cursor and other clients over OAuth 2.1, with no API key to paste. source ↗
How to use it with AI
How Chatbase connects to each AI platform: native connector or MCP, API through code the agent writes, browser control, or file upload.
| Platform | MCP / connector | API (agent-written code) | Browser | Upload / export |
|---|---|---|---|---|
| Claude (incl. Claude Code) | Confirmed Setup steps in Chatbase's MCP docs Chatbase docs ↗Claude (incl. Claude Code) MCP docs ↗ | Confirmed Claude (incl. Claude Code) can run code; Chatbase publishes an API. Chatbase API ↗Claude (incl. Claude Code) docs ↗ | Confirmed Claude Code with the Claude in Chrome extension (Chrome, Edge and other Chromium browsers) Claude (incl. Claude Code) browser docs ↗ | Confirmed Export from Chatbase, then works on the files in your project; chat accepts attachments Claude (incl. Claude Code) docs ↗ |
| OpenAI Codex | Confirmed Setup steps in Chatbase's MCP docs Chatbase docs ↗OpenAI Codex MCP docs ↗ | Confirmed OpenAI Codex can run code; Chatbase publishes an API. Chatbase API ↗OpenAI Codex docs ↗ | Confirmed Only in the ChatGPT desktop app; not in the Codex CLI or IDE extension OpenAI Codex browser docs ↗ | Confirmed Export from Chatbase, then works on local repositories OpenAI Codex docs ↗ |
| Google Antigravity | Not documented Chatbase has an official MCP server and Google Antigravity supports MCP, but Chatbase's docs don't name this pairing. Auth setup may differ. Chatbase MCP docs ↗Google Antigravity MCP docs ↗ | Confirmed Google Antigravity can run code; Chatbase publishes an API. Chatbase API ↗Google Antigravity docs ↗ | Confirmed Browser subagent via /browser, documented as an Antigravity App feature; the IDE has separate browser docs Google Antigravity browser docs ↗ | Confirmed Export from Chatbase, then works on local projects and worktrees Google Antigravity docs ↗ |
Chatbase's docs also name: ChatGPT.
Confirmed means both the tool's and the platform's official docs describe that route (links in the cell); IonBin has not tested every pairing. Not documented means it may work, but no official docs describe that route end to end. Checked Oct 17, 2026.
Agent compatibility
MCPAPI/CLIBulk import
| Level | Status | Detail / source |
|---|---|---|
| Native connector / MCP | Yes | Official docs ↗ |
| API / CLI | Yes | Official docs ↗ |
| Browser-only | No | Web app; also reachable programmatically |
| Bulk upload / import | Yes | Train on files, website crawls or sitemaps, text, Q&A and Notion pages (https://www.chatbase.co/docs/user-guides/chatbot/data-sources) |
Recorded Oct 17, 2026. Setup and plan limits vary; check the vendor's docs. How levels are assigned.
Works well with
Connects to agent platforms
Via its official MCP server, from MCP-capable platforms such as ChatGPT, Claude, Gemini (Google), Google Antigravity, OpenAI Codex.
Via its API, through automation hubs: Gumloop, Make, n8n, Zapier.
Workflows using this tool
- Add an AI agent to your website Reviewed
Review
No long-form review yet. Verdict is based on research, not hands-on testing.
Alternatives
Intercom
Customer supportCustomer messaging and help desk with a help center and the Fin AI agent. Its hosted MCP server, for US and EU workspaces, gives AI tools search and read access to conversations and contacts.
MCPAPI/CLIBulk import
Support