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Turn detection is how a voice agent decides that you've finished speaking and it's time to answer, or that you've started talking again and it should stop. Good turn detection makes voice AI feel natural. Bad detection interrupts people or leaves awkward silences. Some speech models now build it in, such as Deepgram's Flux and OpenAI's semantic VAD.
In conversation, people take turns. A voice agent has to guess when your turn ends, using pauses, words and tone, and when you’re interrupting it (“barge-in”).
StartOfTurn, EagerEndOfTurn, TurnResumed and EndOfTurn events, with thresholds you can tune.TurnResumed event can only follow an EagerEndOfTurn.Answer faster from a help desk your agent can search, with help-center drafts a person approves.
| Tool in this entry | How agents connect |
|---|---|
| Deepgram | MCPAPI/CLIBulk import |
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